Curiosity is my superpower!
As a UX researcher based in Montréal
(via Vancouver), I uncover people’s needs and motivations to inspired creative solutions. Let's chat about how human-centred design can elevate d your business!

When I'm not decoding human behaviour, you can find me

fueled by London fog

BONJOUR!

1000+ day French learning streak on Duolingo

Through the Filterverse

Move around these elements for a bit of fun

UX Researcher

CBC/Radio-Canada

/ January 2023 – Present

Conducted exploratory and evaluative research for the Paris 2024 Olympics web, app, and streaming platforms.
Supported the expansion of diversified content offerings for young audiences across CBC platforms, focusing on integrating accessible audio, video, entertainment, and sports content into the ecosystem.
Collaborated with cross-functional teams in rapid prototyping and discovery sprints to reimagine the delivery of live/breaking news and entertainment stories
Presented actionable research insights to cross-functional stakeholders and executive leadership.
Conducted accessibility testing using Fable to ensure our digital offerings meet WCAG 2.0 standards, while also optimising our UXR processes through strategic research operations.

UX Designer & Researcher

Freelance

/ July 2021 – Present

Led the comprehensive design and research process for diverse projects by overseeing all phases from user need identification to solution ideation and prototype development.
Applied design thinking principles early in the development process to align product design closely with user needs and business objectives.
Generated user insights throughout each phase of the product development cycle to inform design and functionality improvements.
Conducted quantitative and qualitative user research sessions utilising techniques such as interviews, surveys, and usability tests to gather diverse user feedback.
Coordinated and managed research efforts across multiple projects, ensuring consistency in data collection and maximising the impact of insights on product development.

English Instructor

Reading Gate Academy

/ March 2020 – June 2021

Taught English fundamentals, fiction, and academic writing.
Promoted critical and creative thinking skills through dynamic brainstorming activities.

UX Research Moderator

Electronic Arts

/ August 2016 – August 2018

Moderated research studies and assisted in data analysis for EA web and the FIFA video game franchise, providing insights that enhanced user engagement and satisfaction.
Oversaw and directed playtesting sessions involving up to 24 participants, managing logistics and participant interaction to ensure effective data collection.
Leveraged a mix of qualitative and quantitative research methods such as interviews, surveys, A/B testing, tree testing, competitive analysis, and eye-tracking to gather comprehensive data.
Collaborated with cross-functional product teams to pinpoint critical research topics and align on study objectives.
Led data analysis of testing to promote a data-driven iterative process.